
Academy Operations Specialist
5 days ago
We are seeking an Academy Coordinator to support our team based at ABA in Kuwait.
Key Responsibilities:- Course Planning: Organize and schedule courses, workshops, and masterclasses. Ensure resources, materials, and facilities are available for smooth execution.
- Customer Support: Manage participant inquiries, registrations, confirmations, and feedback as the primary point of contact.
- Marketing Collaboration: Work with marketing teams to promote academy activities through digital platforms, social media, and newsletters.
- Event Logistics: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
- Financial Oversight: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses to ensure adherence to financial guidelines.
- Reporting: Prepare reports on course participation, attendee feedback, and financial performance to provide actionable insights.
- Data Management: Maintain accurate records of participant information, course schedules, and attendance in the learning management system.
- Supplier Coordination: Source and liaise with vendors for event materials, catering, and service requirements for academy events.
- Quality Control: Support chefs in maintaining quality standards for bakery and pastry sessions.
- Innovation and Improvement: Provide suggestions for process improvement, participant experience, and course offerings.
- 1-3 years of Admin-Support experience.
- Bachelor degree in food science or related field.
- Fluent English communication skills.
- Analytical with good commercial and communication skills.
- Basic knowledge and/or interest in food ingredients and applications.
- Excellent communication and resilience.
- Good planning and organizational skills.
- Multitasking and meeting deadlines.
- Analytical data management skills.
- Great teamwork oriented.
A dynamic entrepreneurial environment that encourages initiative-taking and idea contribution to company success. Competitive package and opportunities for growth and development.
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