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Experienced Boutique Head
1 day ago
The Store Director role requires a highly motivated and passionate leader who can drive sales growth and improve customer satisfaction.
The ideal candidate will have at least 6 years' experience as a Store Manager within a luxury brand and possess excellent business acumen.
This person will be responsible for leading the team by example, developing client advisors, and ensuring they meet assigned sales and productivity goals.
The key responsibilities include motivating and coaching staff, demonstrating sales leadership, managing clienteling functions, and enhancing cross-selling across categories.
The successful candidate will also provide feedback on product assortment and buying trends, maintain the highest level of customer service, and partner with logistics and product teams to ensure appropriate assortment.
Responsibilities:- Motivate and coach client advisors to meet assigned sales and productivity goals.
- Demonstrate sales leadership for staff on the selling floor.
- Manage the clienteling function in the store.
- Ensure client advisors are knowledgeable of all company products and information.
- Enhance cross-selling across categories.
- Provide feedback on product assortment and buying trends.
- CUSTOMER SERVICE:
- Ensure the highest level of customer service every day.
- Partner with logistics and product teams to ensure appropriate assortment.
- Maintain the presentation of displays and visual areas.
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