Shop Retail Business Development Director

15 hours ago


Kuwait City, Al Asimah Azadea Group Full time

Company Overview

Azadea Group is a leading lifestyle retail company with over 40 international franchise concepts across the Middle East and Africa. We strive to deliver exceptional customer experiences and drive business growth through innovative strategies and best-in-class operations.

Job Summary

The Shop Manager will be responsible for overseeing store operations, ensuring exceptional customer service, maximizing sales, and driving profitability. He/she will manage inventory, maintenance, and visual merchandising to maintain the shop's external appearance and meet brand standards.

Key Responsibilities

  1. Market Intelligence: Gather and analyze market insights to inform business decisions and stay ahead of competitors.
  2. Customer Engagement: Foster strong customer relationships and deliver customer-centric solutions to drive loyalty and retention.
  3. Operational Excellence: Ensure seamless store operations, from receiving and inventory management to visual merchandising and maintenance.
  4. Sales Growth: Analyze sales performance, identify opportunities, and implement strategies to drive revenue growth.
  5. Team Leadership: Recruit, train, motivate, and evaluate a high-performing team to achieve business objectives.

Requirements

  • Education: Bachelor's degree in a related field.
  • Experience: Four to six years of experience in the Retail, or a similar role.
  • Managerial Experience: Two years of experience in a managerial role.

Competencies

  • Business Acumen: Demonstrates knowledge of business principles and practices.
  • Communication: Excellent written and verbal communication skills.
  • Leadership: Inspires and motivates teams to achieve business objectives.
  • Problem-Solving: Resolves complex problems and makes sound decisions.


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