
Network Infrastructure Specialist
3 days ago
**Job Overview**
This position is located in Kuwait and supports the LOGCAP program. The successful candidate will work under the guidance of a Systems Support Specialist Lead.
The primary responsibility of this role is to provide technical software, hardware, and network problem resolution to computer users by performing question/problem diagnosis and guiding users through step-by-step solutions in a service center environment.
Key aspects of the job include maintaining, operating, and upgrading all Automation Data Processing Equipment (ADPE), currently consisting of servers, PC systems, laptops, printers, DSN phones, and small peripheral items.
The ideal candidate will possess strong customer service experience and be able to communicate effectively with senior leadership and department staff.
- Main Responsibilities:
- Provide support for non-secure internet protocol routing network (NIPRNET or NIPR) issues and stand-alone AIS or communications systems issues.
- Serve as a single point of contact for user status inquiry and liaison within the organization for information systems problem management.
- Install new versions, updates, service packs, or replacement parts for supported ASG-KU equipment.
- Disassemble, inspect, repair, test, and repair PC systems and printers to motherboard or control board level.
- Maintain database systems and software.
- Support analysis, design, testing, and implementation of systems and networks.
**Requirements:**
- A valid Secret Clearance is required.
- The ideal candidate must have a College Degree and meet requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs CompTIA Security+ and A+, Microsoft 365 Certified Modern Desktop Administrator or Server+ is required IAW DoD 8570.1-M.
- Applicant must be Baseline & Computing Environment certified prior to hire in accordance with DoD 8570.1-M.
Working Conditions:
- The incumbent must be capable of working in extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
- Indoor and/or outdoor environment with very adverse and harsh conditions.
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