Telephone Liaison

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Job Summary:

We are seeking a Telephone Liaison to provide high-quality customer support and engage with clients through various communication channels.

Key Responsibilities:

  1. Offer personalized support to clients, addressing their queries and concerns promptly.
  2. Develop and maintain strong relationships with clients by being responsive and reliable.
  3. Collaborate with internal teams to resolve complex customer issues and ensure timely resolutions.
  4. Stay updated on product knowledge to effectively promote our offerings to clients.
  5. Meet or exceed performance metrics and contribute to business growth.

Requirements:

  1. Relevant education and experience in customer service or a related field.
  2. Excellent communication and interpersonal skills in English and Arabic.
  3. Salesforce experience and proficiency in using CRM systems are advantageous.

What We Offer:

A supportive work environment, opportunities for professional growth, and a competitive compensation package.

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