Customer Service Coordinator

1 week ago


Al Farwānīyah, Al Farwaniyah, Kuwait beBee Careers Full time

We are seeking a highly skilled Receptionist to assist with welcoming executive guests and ensuring their stay is efficient and enjoyable.

The ideal candidate will be calm, organized, and have excellent personal presentation and communication skills. A passion for delivering exceptional levels of guest service is essential.

Key Responsibilities:
  • Welcome executive guests on arrival and provide efficient assistance during their stay.
  • Process check-ins and check-outs accurately and efficiently.
  • Maintain high standards of guest supplies and amenities.
  • Stay informed about hotel services, VIP requests, and special events.
  • Demonstrate knowledge of local attractions and landmarks.
  • Project a professional manner with an emphasis on hospitality and guest service.
  • Comply with hotel security regulations and health and safety legislation.
  • Perform executive tasks as instructed by the Executive Lounge Supervisor or Manager.
  • Support the team in providing an environmentally conscious experience.
Requirements:
  • Previous front office experience in the hotel, leisure, or retail sector.
  • Calm and efficient approach.
  • Excellent personal presentation and communication skills.
  • Able to deliver exceptional levels of guest service.
About the Role:

This role is perfect for those who enjoy working in a fast-paced environment and are passionate about delivering exceptional guest service.

What We Offer:

We value teamwork, respect, and integrity in all aspects of our business.



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