Store Leadership Position

2 days ago


Kuwait City, Al Asimah Michael Page Full time

About the Role

The Store Manager is a key position within our luxury retail team, responsible for driving sales growth and achieving revenue targets.

Key Responsibilities

  • Develop and implement strategies to drive store performance and increase profitability.
  • Foster a culture of innovation and excellence throughout the sales team, ensuring a unique customer experience.
  • Train and develop staff to deliver exceptional customer service and meet high standards.
  • Maintain accurate records of store KPIs and monitor progress towards targets.
  • Ensure customer satisfaction and loyalty by resolving concerns and complaints efficiently.
  • Approve discounts in line with company policies.
  • Implement visual marketing strategies according to guidelines.
  • Promote the store and attract new customers through active participation in community events.
  • Effectively manage stock rotation and ordering processes.
  • Maintain store security by adhering to company procedures.

Requirements

  • Excellent selling skills and strong product knowledge, particularly in Watches and Jewellery.
  • Good communication skills in Arabic and English.
  • A minimum of 4-6 years' experience in a similar role within luxury retail.
  • Managerial effectiveness, networking, customer orientation, flexibility, and initiative are essential qualities for this position.


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