Quality Assurance Specialist

19 hours ago


Kuwait City, Al Asimah Alghanim Industries Full time
Job Description

At Alghanim Industries, we are committed to delivering exceptional customer experiences through our D&I teams. As a Quality Assurance Specialist - Delivery Excellence, you will play a crucial role in ensuring that our delivery standards meet the highest expectations.

Key Responsibilities
  • Conduct mystery visits to evaluate the D&I team's performance, focusing on punctuality, professionalism, and customer interaction.
  • Inspect delivered furniture to ensure it matches customer orders and assess the assembly and installation processes at customer locations.
  • Evaluate the timeliness of deliveries and report any delays, providing feedback to improve the process.
  • Document observations and provide recommendations to enhance the customer experience.
Candidate Requirements

To succeed in this role, you should possess:

  • A Bachelor's degree
  • Strong knowledge of furniture products and assembly techniques
  • Excellent observational and analytical skills
  • Strong communication and reporting skills
  • A valid driver's license
Benefits

We offer a supportive work environment and opportunities for growth and development. If you are committed to delivering exceptional results and strive for excellence, join us as a Quality Assurance Specialist - Delivery Excellence.



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