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Restaurant Operations Manager

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Job Summary

We are seeking a highly skilled Floor Supervisor to join our team. The ideal candidate will have excellent customer service skills and experience in F&B operations.

About the Role
  • Ensure smooth day-to-day restaurant operations according to established standards and procedures.
  • Support others by conducting monthly inventory tasks for all brand equipment, following established procedures.
  • Maintain proper uniform and personal hygiene cleanliness at all times, for oneself and others.
Key Responsibilities
  1. Participate in the restaurant's opening and closing procedures, ensuring adherence to norms and guidelines.
  2. Delegating tasks, establishing deadlines, overseeing results and quality, providing training, and communicating team requests to higher management.
  3. Greet customers upon their arrival, present them with the menu, assist in their selection, and visit their table to ensure satisfaction.
  4. Carry out various customer service activities, including handling customer bills, cases, and inquiries that are more complex or outside the norm.
Requirements
  • Technical degree in Hospitality Management, or a related field.
  • Three to five years of experience in F&B operations, or a similar role.
  • Fluency in English. Fluency in Arabic is a plus.