Senior Operations Coordinator
11 hours ago
About V2X Inc
">V2X Inc is a leading provider of logistical services, dedicated to delivering exceptional support to our clients. Our team is committed to excellence, with a strong focus on quality, safety, and customer satisfaction.
As an Operations Manager at V2X Inc, you will play a vital role in ensuring the smooth operation of our Community Services Directorate. This includes overseeing the management of Health Services Administration, Postal Services, MWR Recreation & Athletics, Shelter & Billeting, Laundry Services, and Custodial Services.
Your Key Responsibilities
- Assist the Community Services Sr. Director in managing the day-to-day operations of the Community Services Directorate.
- Ensure all CDRL reporting requirements are met within established timelines.
- Provide operational support to the Sr. Director, assisting with problem resolution, planning, execution, and leadership of CSD functions across AOR.
- Interface directly with the Customer for mission accomplishment and problem resolution.
Your Qualifications
- Bachelor's Degree preferred and/or related experience in Community Services Management.
- Minimum 7 years experience in Customer services role (Medical Administration, MWR, Postal, Hotel or Billeting Operations).
- Familiar with U.S. Army Protocols.
- Prefer experience in planning, supervising, managing and conducting overseas Community Services operations.
Your Skills and Abilities
- Excellent oral and written skills.
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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