
Hospitality Training Specialist
2 days ago
Discover a world of opportunities at Accor, where innovation meets responsibility. As a pioneering leader in the art of hospitality, we gather more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Our shared ambition is to keep innovating and challenging the status quo.
We're not just looking for talent – we're seeking like-minded individuals who share our passion for delivering unforgettable experiences. By joining us, you'll become part of a caring environment where you can grow, learn, and thrive. Our Heartists are dedicated to creating lasting, memorable, and impactful experiences for our customers, colleagues, and the planet.
Work with Us
As a Learning & Development specialist, you'll work closely with our Talent & Culture Manager to develop and implement training strategies and programs for all levels of staff within the property. You'll collaborate with department heads to identify training needs and design customized learning solutions.
Your key responsibilities will include:
- Creating training materials, presentations, and e-learning modules
- Coordinating and scheduling training sessions, workshops, and seminars
- Monitoring training effectiveness and providing recommendations for improvement
- Conducting training sessions that are interactive, engaging, and tailored to the audience's needs
- Maintaining and updating training records, ensuring compliance with industry standards
You'll also be responsible for keeping abreast of industry trends, best practices, and new training techniques. Your expertise in adult learning principles and instructional design methods will enable you to create effective training programs that meet the needs of our diverse workforce.
About You
We're looking for someone with proven experience in Learning & Development, preferably within the hospitality industry. Strong presentation, communication, and interpersonal skills are essential, as well as the ability to multitask, work under pressure, and meet deadlines.
We offer a supportive environment where you can grow and learn every day. We encourage our employees to explore Accor's limitless possibilities and pursue their passions. By joining us, you'll have the opportunity to make a meaningful contribution to our organization and create a lasting impact on the hospitality industry.
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