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Exceptional Wait Staff Wanted

2 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Job Description

We are seeking a highly skilled and experienced Waitress to join our team. As a key member of our hospitality staff, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for all guests.

Key Responsibilities:
  • To serve food and beverages to guests according to established standards of performance and service sequence.
  • To handle guest complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
  • To take food and beverage orders from guests, up-selling wherever possible, and utilize the outlet point-of-sales system as prescribed.

Operational Tasks:

  • To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
  • To maintain the assigned station/section in a clean and orderly manner at all times.
  • To treat all operating equipment and supplies carefully to minimize damage and reduce wastage.

Other Duties:

  • To report for duty punctually wearing the correct uniform and name tag.
  • To maintain a high standard of personal appearance and hygiene and adhere to department grooming standards.
  • To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and policies.

Required Qualifications:

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 1-2 years work experience in hotel operations.
  • Good customer service, communications, and interpersonal skills are essential.

Benefits:

  • The opportunity to work in a dynamic and supportive environment.
  • Professional development and training opportunities.
  • A competitive salary and benefits package.

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