Business Process Coordinator

4 hours ago

Kuwait City, Al Asimah Combined Group Contracting Company (K.S.C.C) Full time
Primary Responsibilities:

About the Role:

The Administration Manager is accountable for overseeing various administrative activities within the Company. This encompasses managing complex procedures related to passports, telephone lines, and air tickets, as well as ensuring compliance with Company policies, Kuwait ministry regulations, and applicable laws.

Main Responsibilities:

  • Develop, implement, and maintain policies and procedures for the Administration Department to ensure efficiency and compliance.
  • Monitor and control quota registration processes for new projects, handling expired contracts in a timely manner to minimize disruptions.
  • Oversee internal and external transfer requests, guaranteeing swift execution and minimizing delays to ensure seamless employee movement.
  • Regularly monitor project quotas and ensure their utilization aligns with company policies to optimize resource allocation and support business objectives.
  • Collaborate with the Nationalization Manager to coordinate national manpower distribution and meet required percentages to support business growth and development.
  • Create a comprehensive timeline for renewing residencies based on project needs to ensure seamless employee onboarding and minimize disruptions.
  • Ensure new employees receive their residencies and civil IDs promptly to facilitate their integration into the Company and support business continuity.
  • Oversee medical checkups and fingerprint tests for new employees to ensure compliance with regulatory requirements and protect the Company's reputation.
  • Secure employee documents, including passports, and maintain confidentiality to protect sensitive information and uphold trust and integrity.
  • Review Administration Department reports on the SAP system and verify accuracy to inform strategic decision-making and optimize resource allocation.
  • Efficiently manage all transactions to prevent penalties and fines, thereby protecting the Company's reputation and financial interests and upholding the highest standards of professionalism and integrity.
  • Build and maintain strong relationships with government authorities, ministries, and other stakeholders to foster a collaborative environment and support business objectives.
  • Prepare detailed weekly/monthly reports on Administration Department activities to keep stakeholders informed and engaged and support decision-making.
  • Maintain confidentiality regarding employee personal information and company sensitive matters to uphold trust and integrity and protect sensitive information.
  • Collaborate with the Recruitment Section on work permit issuance/cancellation for new candidates to streamline the hiring process and support business growth and development.
  • Work with the Payroll Section to present monthly salary certificates to MOSAL and complete missing information/documents to ensure compliance with regulatory requirements and optimize budget allocation.
  • Manage air ticket bookings, hotel reservations, and visa issuance for employees to facilitate business travel and maximize productivity and support business objectives.
  • Ensure accurate refunds for cancelled air tickets and submit monthly reports to the DCEO – HR & Admin to track expenses and optimize budget allocation and support business decision-making.
  • Safeguard company policies regarding telephones and telecommunications subscriptions to minimize unnecessary expenses and ensure optimal resource utilization and support business objectives.
  • Annuually review subscriptions and offers to optimize decision-making and identify cost-saving opportunities to support business growth and development.
  • Supervise Authorized Signatories and ensure adherence to company policies and procedures to maintain a culture of accountability and transparency and uphold the highest standards of professionalism and integrity.
  • Comply with company policies and procedures to uphold the highest standards of professionalism and integrity and protect the Company's reputation and financial interests.
  • Perform additional tasks assigned by the direct supervisor to support the achievement of business objectives and optimize resource allocation.

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