Restaurant Operations Director

15 hours ago


Kuwait City, Al Asimah Procapita Group Full time

Job Description:

We are seeking a Restaurant Manager to oversee the daily operations of our restaurant, ensuring smooth front-of-house (FOH) and back-of-house (BOH) management. The successful candidate will be responsible for managing staff performance, controlling costs, maintaining high service standards, driving sales initiatives, and ensuring compliance with operational, financial, and safety protocols.

  • Operational Management:
    • Oversee daily FOH and BOH operations, ensuring smooth service and adherence to operational standards.
    • Manage and supervise staff performance, ensuring exceptional guest service.
    • Monitor food quality and presentation through regular line checks and tastings.
    • Ensure cleanliness and maintenance of all areas, addressing repairs and maintenance needs promptly.
    • Conduct shift meetings for FOH and BOH staff to ensure clear communication and alignment.
  • Financial Management:
    • Review daily sales figures, labor expenses, and inventory to meet budgetary goals.
    • Participate in weekly food and beverage inventory, analyzing costs and ensuring waste reduction.
    • Prepare and monitor budgets, controlling costs of goods sold and other controllable expenses.
    • Conduct weekly Profit & Loss (P&L) reviews with the management team.
  • Staff Training and Development:
    • Ensure ongoing staff training and certification, including performance appraisals and coaching.
    • Develop and implement incentive programs to promote team motivation and collaboration.
    • Maintain a harassment-free workplace and resolve employee concerns effectively.

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Proven experience in restaurant management with proficiency in FOH and BOH functions.
  • Strong financial acumen, including budgeting, P&L analysis, and cost control.
  • Outstanding communication, leadership, and organizational skills.
  • Familiarity with food safety, sanitation, and workplace safety regulations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in restaurant management systems and computer applications.


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