Luxury Hotel Service Expert
1 week ago
About Us
We're a hospitality company that's all about creating unforgettable experiences for our guests. Our Vignette Collection is a group of luxury hotels that offer something unique and authentic.
As a Front Desk Manager, you'll play a key role in delivering exceptional service and ensuring our guests have a memorable stay. You'll be responsible for managing your team, engaging with guests, and resolving any issues that may arise.
Your Key Responsibilities- Manage and develop your front office team to provide exceptional guest services.
- Build strong relationships with guests to understand their needs and preferences.
- Conduct regular inspections to maintain high standards of cleanliness and organization.
- Assist in preparing budgets and finding opportunities to increase revenue.
- Train and develop your team members to enhance their skills and knowledge.
You'll be reporting directly to the Director of Rooms and will work closely with other departments to ensure seamless operations.
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