Customer Engagement Specialist

6 days ago


Kuwait City, Al Asimah Recooty Full time

About the Role

We are looking for a seasoned Key Account Manager to join our team at Recooty. The ideal candidate will have a proven track record of developing and maintaining strong relationships with key clients, driving growth through strategic partnerships and delivering exceptional service and support.

Key Job Responsibilities:

  1. Develop and execute account plans to achieve business objectives, including identifying new sales opportunities and expanding existing relationships.
  2. Foster strong relationships with key customers, building trust and loyalty through personalized solutions and exceptional service.
  3. Analyze customer needs and requirements to identify opportunities for growth and improvement, presenting tailored solutions to meet customer objectives.
  4. Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
  5. Maintain accurate records of customer interactions and progress, providing regular updates to stakeholders.
  6. Stay up-to-date on industry trends and best practices, informing strategic decision-making and contributing to business growth.

Requirements and Qualifications:

  • Minimum 5 years of experience in account management, preferably in the Kuwaiti market.
  • Excellent communication and interpersonal skills, with ability to build rapport with professionals at all levels.
  • Strong organizational skills, with attention to detail and ability to prioritize tasks effectively.
  • Aptitude for problem-solving and negotiation, with ability to think critically and creatively.
  • Valid Kuwaiti License and Male/Female status.


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