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Unified Communications Expert
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We are looking for a highly skilled Voice Communication Specialist to join our team. The successful candidate will be responsible for implementing and maintaining voice communication systems in medium to large infrastructure environments. You will work closely with our clients to design, install, and manage unified communications systems, providing expert technical support for existing and expanding Voice & Video networks, services, system upgrades, and equipment purchases.
About the Job
This is a challenging role that requires hands-on experience in VoIP technologies in medium to large environments and the ability to troubleshoot infrastructure equipment. As a Network Systems Engineer, you will implement new, existing, and future VoIP (to include Voice Over Secure Internet Protocol (VoSIP) technology utilizing current industry best practice implementation. You will also manage and maintain Tier 1 Cisco Call Managers, Presence, Unity servers, Session Boarder Controllers (SBC), Session Management Edition (SME) and additional equipment, if applicable, on all networks.
Main Responsibilities
- Collaborate with all sections within the Network Operations Centers (NOC) to ensure that VoIP traffic does not interfere with or hinder network data traffic.
- Execute engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA's Security Technical Implementation Guides (STIGs).
- Manage and maintain the Tier 1 Cisco Call Managers, Presence, Unity servers, Session Boarder Controllers (SBC), Session Management Edition (SME) and additional equipment, if applicable, on all networks.