Support Services Coordinator

1 day ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Overview
We are seeking an experienced Support Services Coordinator to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for providing exceptional support services to our customers, including handling customer inquiries, resolving issues, and coordinating internal resources as needed.

About Us
HealthCare Dynamics Gen. Trading Company W.L.L is a leading provider of integrated logistics and supply chain solutions. We are committed to delivering high-quality services that exceed our customers' expectations. Our team is dedicated to providing innovative solutions that meet the unique needs of each client.

Responsibilities
The Support Services Coordinator will be responsible for:
  1. Handling customer inquiries and resolving issues in a timely and professional manner
  2. Coodinating internal resources to ensure seamless delivery of support services
  3. Maintenance of accurate records and reports to track customer interactions and service level agreements
  4. Liaison between customers and internal teams to resolve issues efficiently
  5. Participation in training and knowledge-sharing initiatives to stay up-to-date on industry trends and best practices

Requirements
To be considered for this role, applicants must possess:
  1. A minimum of 2 years of experience in customer-facing roles, with a proven track record of delivering exceptional customer service
  2. Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal stakeholders
  3. Strong organizational and time management skills, with experience in prioritizing tasks and meeting deadlines
  4. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
  5. High school diploma or equivalent required; Bachelor's degree preferred

What We Offer
As a valued member of our team, you can expect a competitive salary and benefits package, including opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.

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