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Field Engineer Manager

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Key Performance Indicators (KPIs)

The following KPIs will be used to measure the success of this role:

  • Technical issue resolution rate.
  • Client satisfaction ratings.
  • Inventory management efficiency.
  • Supply chain management effectiveness.
  • Equipment maintenance and repair record.
Responsibilities
  • Troubleshoot and resolve complex technical issues.
  • Maintain equipment, facilities, and work areas in a safe and organized manner.
  • Analyze data to recommend services and solutions.
  • Plan, prepare, and execute jobs efficiently.
  • Be available on a 24-hour call basis to respond to customer needs.
  • Test, operate, and maintain tools and equipment according to policies and procedures.
  • Develop and maintain positive relationships with clients.
  • Deliver superior service quality to clients.
  • Effectively manage inventory and supplies required at well sites.
  • Follow up on failures with the R&M team.
  • Contribute to equipment failure investigations.
  • Oversee, lead, and mentor Field Operation crew members.
  • Mentor junior engineers on best practices and procedures.
  • Act as technical advisors to management.
  • Perform engineering checks while on client location.
  • Manage the installation of complex equipment and/or services in the field.
Essential Skills
  • Fundamentals of Mechanics, Electricity, Electronics, Pneumatics, and/or Hydraulics.
  • Mathematics, including Mathematical Reasoning.
  • Basic Physics and Chemistry.
  • Critical Thinking, Active Learning & Listening, Complex Problem Solving.
  • Good Reading and Writing Skills.
  • Strong Judgment and Decision-Making aligned with Policies & Procedures.
  • Time Management.
  • Quality Control Analysis to ensure products meet required standards.
  • Service Orientation.
  • Physical capability to undertake tasks required for the role.
  • Information & Task Ordering; ability to identify problems and understand solutions.
  • Effective and Efficient Operation of Tools and Machinery.
  • Spatial Awareness: ability to visualize tools and products for assembly, repair, or modification.
  • Experience with 10k PCE Equipment.
  • Proficient in Fishing Operations.
  • Knowledge of PCL or Tool Push operations.
  • Experience in Rigless Operations.
Requirements
  • Minimum of 5 years of experience as a Field Engineer in Wireline (OH or CH).