Restaurant Operations Manager

23 hours ago


Kuwait City, Al Asimah Azadea Full time

Azadea is seeking a highly skilled Restaurant Operations Manager to join our team.

As a key member of our F&B operations, you will be responsible for ensuring smooth day-to-day restaurant operations according to established standards and procedures.

Responsibilities:

  1. Maintain brand standards by overseeing daily opening and closing procedures and merchandise checks.
  2. Support colleagues in conducting monthly inventory tasks for all brand equipment and following established procedures.
  3. Ensure adherence to mandatory hygiene and uniform cleanliness guidelines at all times.
  4. Contribute to achieving organizational goals, meeting set targets, and implementing Standard Operating Procedures (SOP).
  5. Welcome customers upon arrival, present menus, assist with selection, and visit tables to ensure satisfaction.
  6. Handle complex customer bills, cases, and inquiries while providing excellent customer service.
  7. Carry out supervisory duties, including delegating tasks, setting deadlines, monitoring results, and training staff.
  8. Oversee staff members' work and monitor adherence to prescribed preparation techniques.

Key Requirements:

  • Fluency in English; Arabic fluency is a plus.
  • Proficiency in MS Office.
  • Technical degree in Hospitality Management or a related field.
  • Three to five years of experience in F&B operations or a similar role.


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