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Strategic HR Associate
2 weeks ago
We are seeking a highly skilled Strategic HR Partner to join our team. As a key member of our human resources department, you will play a critical role in maintaining and enhancing the market's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
About This Role:This role will work closely with Operations Managers, Human Resources Shared Services team, and Finance to ensure proper implementation of HR policies and provide required support to operations teams.
- Drive implementation and execution of core HR programs and projects for the market.
- Build strong working relationships with business partners based on credibility, partnership, and open communication.
- Provide ongoing HR advisory services to management and employees across the market, explain policies, practices, and provide guidance on HR matters such as resource planning, performance & development, career development and employee retention.
- Contribute in the development and implementation of the annual HR Plan in partnership with the business and HR functions, ensuring cross collaboration and support is provided in achieving the plan.
- Implementation of initiatives that support the development of a culture in which individuals and groups take responsibility for performance, growth and continuous improvement.
- Participate and contribute in projects, reviews and initiatives to deliver change and improvements. Proactively share best practices,
- Update organization charts.
- Prepare the annual workforce plan for the market and update it on monthly basis to ensure hiring requisitions are done based on needs.
- Liaise with staffing shared services teams to fulfill required workforce needs for all store level employees.
- Partner with staffing shared services team in the interviewing process of local hire & overseas candidates
- Manage the nationality and gender mix to ensure having the right diversity in workforce.
- Ensure proper induction and onboarding for new employees
- Liaise with operations and training team to ensure we have people on bench to fill current and future store management positions.
- Prepare the promotion list and request for required approvals and share it with the payroll team for implementation.
- Ensure proper implementation of the compensation and benefits program to attract and retain talents and ensure internal equity.
- Roll out the Continuous Key Performance Indicator (KPI) system and ensures that it is implemented properly starting from setting objectives at the beginning of the year, then Mid-Year Reviews, and the Year-End evaluations for all employees in the market.
- Ensure development plans are completed as planned.
- Support in conducting soft skills programs for Operations & RSC team.
- Conduct communication meetings with employees; hear and resolve employee grievances; counsel employees and supervisors
- Conduct Employee engagement surveys to get employees feedback and suggestions on how to make Great Place To Work.
- Ensure R&R activities and communication tools are in place and effective
- Ensures compliance with company policies and partner with shared services team in conducting investigations and applying the right disciplinary action.
- Cascade, educate, and demonstrate Americana values to all employees
- Prepare and deliver detailed HR reports to senior management teams.
- Track and analyze important HR metrics
- Participate in required investigations with HRSS related to major violations from employees in the market.
- Monitor performance of newcomers through Probation Period Evaluations and take actions with low performers.
Key Requirements:
- Bachelor's degree in Human Resources or a business-related discipline.
- 3-5 years of HR experience.
- Expertise in recruitment, selection, people development, perf. management, and employee relations.
- Proficient in Microsoft Office.
- Strong communication skills at all organizational levels, with clear, concise, and influential written communication.
- Achievement-oriented with strong problem-solving abilities.
- Proven ability to build effective working relationships with both internal and external stakeholders.
- Excellent negotiation, influencing, and persuasion skills.
- Creative, resourceful, and pragmatic, with a positive, solution-focused attitude.