Service Quality Specialist

18 hours ago


Kuwait City, Al Asimah 20gramscoffee Full time

As a Customer Experience Specialist at 20 Grams Coffee, you will play a vital role in shaping our customers' perceptions of our brand.

Responsibilities Include:

This position entails:

  • Creating a positive first impression for every customer
  • Efficiently handling transactions and orders
  • Providing insightful recommendations to enhance the customer experience
  • Responding to customer inquiries and feedback in a professional manner
  • Maintaining a clean and welcoming store environment

To succeed in this role, you will need:

  • Strong communication and interpersonal skills
  • A commitment to providing exceptional customer service
  • A genuine enthusiasm for delivering outstanding coffee culture experiences


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