Fashion Retail Specialist

1 week ago


Kuwait City, Al Asimah LVMH Full time
Join Our Team

We are looking for a highly motivated and experienced Sales Associate to join our team at Celine.

The ideal candidate will have a passion for luxury fashion, excellent client service skills, and a results-driven attitude.

About the Job

You will be responsible for providing personalized client experiences, building strong relationships, meeting sales targets, and contributing to team success.

Your Impact: Client
  • Build long-lasting relationships with clients through exceptional client service.
  • Grow local clients' networks and recruit prospect clients.
  • Bond with clients, understand their desires, and offer advice.
  • Capture and update client information to retain existing clients and identify new opportunities.
  • Maintain contact with key clients via various channels.
Your Impact: Business
  • Meet or exceed individual and store sales targets.
  • Achieve sales associate KPIs and CRM requirements.
  • Foster cross-selling and upselling skills for all product categories.
Your Impact: Merchandise and Visual Merchandising
  • Manage merchandise inventory and inform managers about replenishment needs.
  • Assist in maintaining visual standards according to Celine's guidelines.
Your Impact: Store Operations
  • Utilize POS systems efficiently and accurately.
  • Participate in inventory management, cycle counts, and goods receptions.
  • Maintain store functionality and adhere to stock room guidelines.
Your Impact: Team Collaboration
  • Maintain open, positive, and constructive communication with team members.
RequirementsExperience
  • Minimum 2 years of experience in retail, sales, or hospitality.
  • Prior experience in luxury/fashion business is an asset.
Competencies
  • Empathy and attentiveness in customer interactions.
  • Exemplary advisory abilities and commitment to customer service.
  • In-depth knowledge of products and craftsmanship.
  • Results-driven attitude with deadlines.
  • Stay updated on company news, market trends, and competitors' activities.
  • Strong teamwork spirit and positivity.
  • Role model of Celine values and retail philosophy.
  • High level of selling and CRM skills.
  • Effective time management.
  • Ability to share knowledge and skills with team members.
Languages

Fluent English proficiency; proficiency in other languages is an advantage.



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