
Technology Solutions Lead
15 hours ago
Job Description Summary:
This position requires a highly skilled individual who can understand business requirements and convert them into technical requirements to provide end-to-end solutions.
You will facilitate all digital initiatives of the company and be responsible to adapt Agile and DevOps concepts to improve Time to Market.
Responsibilities:
- Understand business requirements and perform feasibility study and provide feedback to stakeholders with appropriate solution and recommendation with Time To Market (TTM).
- Support and coordinate with all stakeholders to align with the expected business unit requirements.
- Manage technical deliverables from new products/services feasibility study to implementation based on business unit's requirements.
- Communicate with the ADM vendor on priority and requirement pipeline to manage resource capacity.
- Convert business requirements to functional/technical requirements to prepare feasibility study & High Level Design (HLD).
- Responsible for developing cost analyses, design considerations, and implementation timelines.
- Agree with the ADM vendor on complexity level of solution and expected man days.
- Manage relationships with ADM vendor and technology partner to align technology capabilities to support marketing/product needs.
- Manage inter-departmental functionalities and communications between Technology and Business Teams within Ooredoo Kuwait for realizing strategic service/product launches.
- Manage SLA/KPI for ADM and highlight project issues to higher management and provides recommendations for improvements.
- Responsible for setting up acceptance criteria and post development/deployment check of feature/products.
- Responsible for quality check and performance KPI for delivered products to business units with supporting documents.
- Responsible for seeking approval from Design and Control (DAC) & Change Approval Board for smooth deployment.
- Responsible for solution delivery timeline, performance, SLA management, and Quality control of all solution deliveries which will be covered with all testing phases until UAT and regression testing.
- Discuss or validate on business requirement for requested BAU's/TMO's and assign it to vendors and make sure it should be delivered as per business requirement.
- Responsible to capture Configuration Management changes and proper documentation.
- Supervise System integration/Functional testing & Deployment to UAT environment.
- Assist management in developing and implementing procedures and standards that will improve efficiency.
- Bring in cost-saving measure by identifying and implementing measures to ensure future-proof solution within budget.
- Responsible for Vendor management.
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