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Remote Interpretation Professional
3 weeks ago
We are seeking a skilled interpreter to join our team of professionals providing accurate communication between non-English and English speakers during calls. As an Over-the-Phone Interpreter (OPI) /Video Remote Interpreters (VRI), you will play a vital role in facilitating smooth conversations in various fields and industries.
Key Responsibilities:
* Answer calls in a professional manner, adhering to the Interpreter's code of conduct.
* Be prepared to take notes during calls, ensuring accuracy and completeness.
* Familiarize yourself with industry-specific vocabulary, such as medical terminology, to provide precise interpretations.
* Render all messages accurately and completely, without adding, omitting, or substituting content.
* Provide exceptional customer service during interpreting sessions, maintaining a high level of professionalism and attention to detail.
Requirements:
* Fluency in English and native proficiency in Persian.
* At least 1 year of experience in over-the-telephone interpretation, preferably in a reputable company.
* Good knowledge of medical terminology is advantageous but not mandatory.
* Familiarity with legal terminology can be beneficial.
* International certifications in the healthcare industry are desirable (PICSI, ALTA, HIPAA, etc.).
* High school diploma in your native language.
* Excellent emotional intelligence, cultural awareness, and strong communication, listening, note-taking, and memory retention skills.
Technical Requirements:
* A dedicated high-speed, private, and secured internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps.
* Wired internet via Ethernet port (Wi-Fi is not permitted).
* Minimum Windows 10 operating system, dual-core processor (Intel Core i5 or superior), and 8 GB RAM memory.
* Single device capable of running required systems; external devices like cell phones or tablets are not allowed.
* External monitors and connectors may be used if necessary.
* Computers must operate in 'High Performance' mode, not 'balanced' or 'power saver.'
* Power adapter should be plugged in, and the computer should not be running on battery power.
What We Offer:
* A fully remote position with a clear schedule.
* Full-time employment, including business and weekend hours.
* Immediate start after onboarding and comprehensive internal training.
* Monthly fee payments and contract-based employment.
This is an exciting opportunity for individuals who value flexibility, cultural diversity, and professional growth. If you possess the required skills and qualifications, please submit your application, and we will contact you to discuss further details.