Security Operations Lead

6 days ago

Kuwait City, Al Asimah Ooredoo Full time

Job Overview

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The Security Operations Center (SOC) plays a vital role in protecting Ooredoo and its clients from cyber threats. As a Cybersecurity Operations Center Manager, you will lead the SOC team in detecting and responding to potential security threats.

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Key Responsibilities:

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  • Develop and implement SOC MSSP offers for B2B customers by working closely with sales teams and stakeholders
  • Manage the Security Operations Centre and associated staff to ensure effective operation of incident detection and response processes
  • Oversee multi-vendor SIEM solution technologies (LogRhythm/Wazuh, Snort ELK Stack, Qradar, Splunk) to enhance security detection capabilities
  • Lead the SOC team in incident flow, detection, forensic investigations, and resolution to minimize the impact of security breaches
  • Develop and maintain SOC processes and procedures in collaboration with SOC operations to ensure continuity and efficiency
  • Ensure continuous collection, correlation, and analysis of security data to detect potential threats to Ooredoo and its clients
  • Define and review key security performance indicators for effective service delivery and improvement to enhance overall security posture
  • Manage day-to-day activities within the SOC to ensure effective operation of incident detection and response processes
  • Provide leadership, guidance, and technical expertise to deliver professional services to Ooredoo and its clients
  • Maintain up-to-date security detection, response, and recovery procedures to ensure readiness for emerging threats
  • Accountable for security incident management to minimize business disruption and reputational damage
  • Integrate new security services into the monitoring and detection capability of the SOC to enhance overall security posture
  • Develop regular reports to meet Ooredoo's compliance and audit needs to demonstrate due diligence
  • Develop connectors and/or APIs for SOC integrations and perform level 3 security analysis functions to enhance security detection capabilities
  • Configure and automate use cases for security incidents and SOAR to streamline incident response
  • Monitor SIEM console resources for anomalies and report violations to ensure prompt action
  • Stay informed about emerging threats through tools, techniques, and procedures (TTPs) and their relation to the MITRE ATT&CK framework to anticipate and prepare for potential threats
  • Report incidents to concerned teams and asset owners to ensure prompt action and minimize business disruption
  • Communicate with external teams for proper incident resolutions to ensure seamless collaboration
  • Evaluate SOC equipment hardware and software to ensure optimal performance and scalability
  • Manage security health-check monitoring of SIEM solutions and components to ensure uninterrupted operation
  • Plan and evaluate SOC equipment hardware and update inventory databases to ensure accuracy and completeness
  • Research and introduce new technologies to enhance security detection capabilities and stay ahead of emerging threats
  • Resolve escalated issues from Ooredoo and FT SOC TTs to minimize business disruption and reputational damage
  • Complete handovers from Security Ooredoo and FT and complete new assigned projects to ensure smooth transition and timely completion
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Requirements:

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  • Bachelor's degree or equivalent in a relevant field
  • Hands-on experience in Cyber Security Monitoring, Threat Intelligence, and SOC Operations in any sector
  • Preferred technical security certifications (at least one), such as GIAC (GSOC), CompTIA (CySA+), CompTIA Security+, EC Council (C|SA), LogRhythm Security Analyst (LRSA)
  • Prioritize candidates with experience in public sector/ISP environments
  • Familiarity with security technology

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