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Customer Dining Experience Specialist

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Customer Dining Experience Specialist
Job Summary:
We are seeking an experienced Customer Dining Experience Specialist to provide exceptional service to our guests. The ideal candidate will have excellent communication skills, attention to detail, and a passion for delivering outstanding customer experiences.

Main Responsibilities:
  • Presents menu and answers questions from guests.
  • Prepares tables for service, including linens, silverware, and glassware.
  • Informs guests about daily specials and makes recommendations as needed.
  • Takes accurate orders using point-of-sale systems or memorization.
  • Ensures that guests meet minimum age requirements for alcohol consumption.
  • Communicates orders to the kitchen staff and serves food and beverages in a timely manner.
  • Checks dishes and kitchenware for cleanliness and presentation, reporting any issues to management.
  • Provides excellent customer service and responds to guest needs in a professional and courteous manner.