Facility OM Technician
1 month ago
Senior Learning Designer (DCIS)
- Working Location: Oeiras, Portugal
- Security Clearance: NATO Secret
- Language: High proficiency level in English language
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
Knowledge of and practical experience with deploying, operating and maintaining deployable CIS, such as NATO CALI, Dragonfly and Mini-PoPs
Experience with:
Working in projects in the DCIS domain, particularly working to meet deadlines and delivering products within budget
Delivering training on DCIS related topics
Designing and developing learning solutions and course ware
Industry standard development models such as ADDIE or SAT
Desirable Qualifications/Experience:
Formal ITIL Certification in Service Operation
Prior experience of working in an international environment comprising both military and civilian elements
Knowledge of NATO responsibilities and organization, including ACO and ACT
Experience with:
On the Job Training (OJT)
Conducting Training Needs Analysis
Online and blended learning technologies
Authoring and development tools such as Adobe captivate, Articulate Storyline
Learning Management Systems such as Moodle, or ILIAS etc.
AGILE ways of working
Sound technical knowledge comparable to the following certifications: Microsoft MCSA/MCSE, VMWare VCP, CCNA
Sound Technical knowledge about NATO COI Systems
Previous in-depth experience with Ansible configuration management and orchestration tool to manage Linux and Windows systems
Expert experience in/of:
McAfee ePolicy architectures
Cyber Security, Cyber Defence and boundary protection
Maintaining NATOs DCIS Core services at L2+ level
Maintaining Microsoft Exchange, SharePoint Server, ADFS environments
Working in a deployed exercise or operations environment
Providing instruction on technical subjects to both non-technical personnel as well as technical specialists
DUTIES/ROLE:
Act as Subject Matter Expert in the Deployable Communications and Information Systems (DCIS) domain
Work closely with Subject Matter Experts and the Senior Learning Advisors to analyze, assess and articulate DCIS specific training needs
Work closely with internal and external stakeholders to design learning solutions and coordinate development of DCIS courseware and learning material for NATO Command Structure, NCIA, Nations and Partners
Work closely with Learning Advisors to develop training related sections of Project Proposals and Capability Programme Plans (CPPs)
Design instructional methods, such as demonstrations, interactive exercises, instructional videos, web-based courses, micro learning, to support effective and efficient learning in conjunction with instructors
Coordinate the development and maintenance of DCIS specific learning content, including but not limited to topics as:
server infrastructures, including basic networking, storage systems and associated protocols
virtualization technologies based on VMWare, including hyper converged systems
Microsoft Windows Server or Redhat Linux Operating Systems
directory, identity and access management consisting of multiple interconnected and federated active directory domains and forests
advanced DNS resolution server hardening and GPO development
Windows patching and anti-malware update systems
networking, cybersecurity, voice & VTC
Microsoft SharePoint environements and NATO IKM frameworks
CISCO Networking equipment configuration; CISCO Unified Communications Solutions
Microsoft Exchange infrastructure; and
transmission path fundamentals and technologies
Maintain relationships with DCIS stakeholders to stay abreast with technology developments
Maintain, design and customise learning materials, resources and documentation to deliver agreed outcomes
Articulate requirements for the DCIS specific training systems and collaborate with the NCI Academy Technical Capability Support (TCS) Section to ensure the appropriate training infrastructure is in place
Conduct periodic reviews/revisions of course content for accuracy, completeness, alignment, and currency (e.g., course content documents, lesson plans, student texts, examinations, schedules of instruction, and course descriptions)
Recommend revisions to curriculum and course content based on feedback from previous training sessions and/or new capabilities
Coordinate training changes with all stakeholders involved and specifically with NCIA Service Owners and NCISG J2/J6, which includes POC for the Delegation of Deployable CIS Permissions (DoDCP) training paths
Manage Course Control Documents (CCD), ensuring currency, formal approval and publishing
Work closely with instructors and the Quality Assurance Group to assess student performance and review cohort performance
Act as back up for training delivery in the NCI Academys DCIS curriculum, with a focus on "train the trainer" activities to enable other instructors to deliver the curriculum
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