Premium Restaurants Hostess
1 month ago
Description:We are seeking a talented and experienced European national Hostess to join our renowned hospitality team in Kuwait. The ideal candidate will bring a passion for culinary excellence and a commitment to delivering outstanding dining experiences.
Responsibilities:
- Welcoming Guests: Greet guests as they arrive and create a positive first impression of the restaurant.
- Seating Arrangements: Manage the seating chart and ensure guests are seated promptly and in accordance with their reservation or walk-in status.
- Reservations Management: Handle reservations, including taking calls, confirming them, and managing any changes or cancellations.
- Managing Wait Lists: If the restaurant is busy, manage the wait list effectively, providing accurate wait times to guests.
- Customer Service: Provide excellent customer service by addressing any guest inquiries or concerns and ensuring their comfort.
- Communication: Coordinate communication between the front of house and back of house staff, including informing servers about guest seating and special requests.
- Maintaining Cleanliness: Keep the entrance and waiting area clean and organized.
- Menu Knowledge: Be knowledgeable about the menu, specials, and wine lists to answer any questions guests may have.
- Handling Payments: In some establishments, be involved in processing payments or handling checks when guests are ready to leave.
- Team Coordination: Work closely with the management team and other front-of-house personnel to ensure smooth operations.
- A passion for food, creativity, and a commitment to excellence.
Requirements:
- Minimum 1 Year of Experience: Proven experience working as a Hostess in a premium dining or luxury restaurant setting.
- Exceptional customer service skills with a strong focus on guest satisfaction.
- Strong Communication Skills: Fluent in English with excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Ability to handle high-pressure situations gracefully and efficiently.
- Knowledge of reservation systems and basic computer skills.
We offer:
- Salary: €1500 - €1820 per month “in hand” (net salary)
- Relocation support: Flight to Kuwait
- Decent and Reputable housing accommodation
- Company transport from accommodation to work and back.
- Daily Duty meals
- Provided Company Uniform (with laundry service)
- Annual bonus based on performance.
- Medical insurance
- Group Life and workmen's compensation insurance.
- Annual airfare to and back from home country
- 30 days paid annual leave.
- Other terms and conditions are as per the Kuwait State Labour Law.
Interview process:
- Introduction Call with ITAS recruiter
- Remote Video-Interview with the Client
- Offer & Contract
If you’re successful throughout the interview process, we will require the following documents obtained and presented by you in order for us to provide your Work Visa in Kuwait
- Criminal record check (required for visa sponsorship)
- Medical check (required for visa sponsorship)
Apply now or contact ITAS for more information via email:
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