Senior Business Analyst

2 days ago


Kuwait City Exacta Solutions Ltd Full time
Roles and responsibilities

We are seeking a seasoned Business Analyst who understands that true progress occurs at the intersection of business and technology. As a Business Analyst in the iGaming sector, you will leverage your expertise to drive impactful change and enhance our operations.

Key Responsibilities

  • Collaborate Across Teams: Work closely with various departments to optimize the CRM system, identifying opportunities for enhancement and ensuring effective utilization.

  • Analyze Customer Data: Identify upsell and cross-sell opportunities by examining customer data and engagement patterns, helping to drive revenue growth.

  • Support Sales and Marketing Initiatives: Assist in launching new sales and marketing strategies by creating targeted customer segments and monitoring their responses for effectiveness.

  • Evaluate Marketing Effectiveness: Assess and evaluate the impact of marketing efforts, providing insights to refine strategies and improve ROI.

  • Develop Optimization Strategies: Design sophisticated strategies for acquisition and retention campaigns, focusing on maximizing customer lifetime value.

  • Monitor Business Performance: Keep a close watch on business metrics and performance indicators to inform decision-making.

  • Proactive Improvement: Maintain a proactive approach to continuously enhance business outcomes, driving ongoing improvements in operations.

  • Enhance Customer Experience: Analyze online customer behavior, providing actionable insights and recommendations to improve the overall client experience.


Desired candidate profile

Qualifications

  • Experience: A minimum of 4 years in business process analysis, including user requirements development and documentation.

  • Industry Knowledge: At least 3 years of experience in the iGaming or betting industry is essential.

  • Technical Skills: Proficiency in SQL is required to analyze data effectively.

  • Relocation: Willingness to relocate to Sofia or travel frequently is necessary for this role.

  • Language Proficiency: Fluency in both Hebrew and English is a must.

Why Join Us?

This is an exciting opportunity to play a crucial role in a dynamic industry, where your skills will directly impact our business strategy and customer engagement. You’ll be part of a forward-thinking team that values innovation and collaboration.

If you’re passionate about bridging the gap between business and technology in the iGaming sector, we want to hear from you



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