Quality Assurance Manager
2 weeks ago
The Quality Assurance Manager position is responsible for developing and overseeing the Service Centre Quality Management program and procedures, and will have overall ownership of information management, quality management, training planning, and delivery.
Responsibilities:- Proven ability to develop trust and credibility with managers and staff.
- High competency in MS Office Suite including Word, Excel, and Outlook.
- Understands the importance of good Quality Assurance practices and how to implement them.
- Highly developed analytical and conceptual thinking ability. Capable of developing alternative pathways to achieving outcomes.
- Experience in gathering, analysing, and documenting business requirements.
- Skilled in the use of process improvement methodologies.
- Sound relationship management skills to create and enhance working relationships and positively influence internal and external stakeholders, and earn their respect, trust, and confidence.
- The ability to synthesise business, policy and technical issues and present them with simplicity and clarity that can be understood by a range of audiences.
- Understands how to collect, analyse and present data to inform business decision making.
- Planning and organisational skills, including the ability to maintain performance when under pressure.
Salary: 29,000/- to 75,000/-
Required Experience: 0 To 2 years
Minimum Age: 18
Qualification Required: Diploma, B.Tech, M.Tech, BCA, MCA, IT, B.Sc.IT, M.Sc.IT,
Bachelor's degree in Computer Science, Information Technology, or a related field.
Work Department: QA Manager
Work Industry: IT
Skills: Monitor program performance to ensure efficient and problem-free operations.
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