VTC Technician II

4 days ago

Kuwait City, Al Asimah V2X Inc Full time

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. Responsible for supervising and assisting VTC technicians. Reports to the Site Manager as required.

This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program

You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.

Responsibilities

  • Coordinates with customer to ensure equipment is operational.
  • Sets-up and operates VTC equipment.
  • Establishes end to end secure and non-secure connectivity to support conferences.
  • Establishes proper cable connection and routing to various Audio/Video and communication links.
  • Adjusts sound and light levels for optimum performance of equipment and comfort of customers.
  • Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues.
  • Troubleshoots equipment; configures modems and data timing and transfer rates.
  • Resolves connectivity problems with technical personnel.
  • Performs weekly maintenance on all associated VTC equipment.
  • Operates, administers, and maintains the VTC Bridge. Required to manipulate the bridge to provide technical support for all VTC circuits attached.
  • Performs other duties and assignments as required.

Qualifications

  • Security Clearance:
    • Requires an active Secret Clearance
  • Education / Certifications:
    • One-year related experience may be substituted for one year of education, if degree is required.
    • High school diploma required or equivalent.
  • Experience:
    • Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions.
    • Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

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