Senior Specialist, Learning

Field:

HR and Administration Services

Contract Type:

Full Time - Permanent

Location:

Closing Date:

01-Aug-2025

The Company

Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success

The Role

To support the planning and implementation of needed learning & organizational development processes and programs in collaboration with the Human Resources Department functions and other business units . Implement learning and development initiatives within the organization aiming towards leveraging learning & organizational development expertise. Responsible for assessing the organization's needs and for the design, implementation and evaluation of development activities that support LOD initiatives

Key Accountabilities & Responsibilities

Identify Management/Leadership training needs on an on-going basis through needs assessments, and surveys with Leaders.

Coordinate with the Talent Management Group Leader and the HR Director to determine the educational programs, services and resources that would best meet training needs

Plan and publish a six-month Leadership training calendar covering all leaders training.

Contribute to the preparation of and approval for the annual leadership training plan

Assist in Developing, implementing, monitoring and updating employees' career development plans in coordination with major stakeholders

Assist in defining a criteria to identify critical positions in coordination with major stakeholders

Assist in selecting and identifying Successors of the critical positions in coordination with major stakeholders

Review and analyze performance results for identified Successors and report back to Management

Monitor and update succession plans for each Successor.

Monitor and update the Talent identification process and assessment center

Identify training needs for all Talents in line with agreed criteria

Manage and assure that Talents follow all approved development plans set for each.

Assist in all Mobility matters and processes for development of employees

Act as a Focal Point of Contact

Maintains and file Assignees Records

Generate Mobility Reports

Monitors all In/ out bound Assignee matters (Pre/On/Post assignment

Drive the T&A collection, analysis and verification.

Contribute in Vendor selection.

Oversee the building of the training calendar.

Monitor budget spending, track expenses, initiate cost saving measures and provide needed reports to HR Management.

Ensure full alignment of T&D processes and procedures with other HR processes.

Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.

Other duties as directed by supervisor or other superiors.

Qualifications

Bachelor's degree or equivalent and relevant work experience

Certified as a trainer is an advantage.

At least 6 years of Learning & Development related work experience

A minimum of 1 years' experience administering a Learning Management System (LMS)

Good understanding of computer/data systems (internal Wataniya Telecom system knowledge is a plus), policies and procedures.

Good command of both written and verbal English, Arabic would be an advantage.

Good knowledge of MS Office applications.

Job specific technical Skills

Skilled in the application and delivery L&D concepts, theories, and methodologies.

Interpersonal, organizational, analytical, and critical thinking skills.

Strong interpersonal communication skills.

Note: you will be required to attach the following:
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