Product Specialist

4 weeks ago

Kuwait City, Al Asimah Al-Emara Trading & Contracting Co. Full time

The Product Specialist plays a pivotal role in the medical and healthcare equipment industry, focusing on the promotion and support of medical products. This position requires a deep understanding of product features, market trends, and customer needs to effectively communicate the benefits of products to healthcare professionals. The ideal candidate will possess a blend of technical knowledge and interpersonal skills, enabling them to build strong relationships with clients and stakeholders. The Product Specialist will be responsible for driving product sales, providing training, and ensuring customer satisfaction through effective product usage and support.

Responsibilities:

  1. Conduct product demonstrations and training sessions for healthcare professionals.
  2. Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  3. Collaborate with the sales team to develop strategies for product promotion and market penetration.
  4. Monitor market trends and competitor activities to identify opportunities for product improvement.
  5. Provide technical support and guidance to customers regarding product usage and troubleshooting.
  6. Assist in the development of marketing materials and product documentation.
  7. Participate in trade shows and industry events to showcase products and network with potential clients.
  8. Gather and analyze customer feedback to inform product development and enhancements.
  9. Ensure compliance with industry regulations and standards in product representation.
  10. Prepare and present reports on product performance and sales metrics to management.

Preferred Candidate:

  1. Strong communication and presentation skills.
  2. Ability to work independently and as part of a team.
  3. Proven track record in sales or product management within the healthcare sector.
  4. Excellent problem-solving and analytical skills.
  5. Detail-oriented with a focus on customer satisfaction.
  6. Ability to adapt to changing market conditions and customer needs.
  7. Strong organizational and time management skills.
  8. Proficiency in using CRM software and Microsoft Office Suite.
  9. Willingness to travel for client meetings and product demonstrations.
  10. Passion for healthcare and a commitment to improving patient outcomes.

Skills:

  • In-depth knowledge of medical and healthcare equipment.
  • Strong sales and negotiation skills.
  • Ability to conduct effective product training sessions.
  • Excellent interpersonal and relationship-building skills.
  • Proficiency in market research and analysis.
  • Technical proficiency in product specifications and applications.
  • Ability to work under pressure and meet deadlines.
  • Strong written and verbal communication skills.
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