IT Manager

Dar Al Salam Educational Co. WLL | Full time

Jleeb Al-Shuyoukh, Kuwait | Posted on 05/28/2022

1. Provide user training to all staff on SharePoint and VAM as per a planned schedule.
2. Research on new possibilities in SharePoint and VAM and suggest relevant measures to implement based on best practices.
3. Documentation on various aspects (reference manuals for staff, training materials for staff, etc.) in SharePoint.
4. Validate and ensure accuracy of relevant data in SharePoint, including random checks and implementation of relevant controls.
5. Check and ensure that the automated process in SharePoint meets the expectations of the end users.
6. Research possibilities of automating various tasks in the organization and update management on the same.
7. Interact with various vendors to understand new ERP systems and conduct a comparative study.
8. Ensure the smooth functioning of SharePoint and ERP systems implemented in the organization.
9. Analyze functional domain requirements and identify gaps in the current ERP application and SharePoint.
10. Create Software Requirement Specification documents for ERP systems and SharePoint.
11. Resolve issues raised by users using SharePoint in the organization.
12. Maintenance, installation, and configuration of ERP Application and SharePoint.
13. Integration of different functional areas in ERP and SharePoint.
14. Coordinate application testing, user acceptance testing, and deployment of solutions for any deviations in ERP Application.
15. Plan and organize refresher training for all staff on ERP and SharePoint.
16. Prepare meeting minutes and share them with the concerned team members.
17. Implement ERP and SharePoint and ensure smooth transition to end users.
18. Devise technical solutions and create technical plans for identified problems related to ERP and SharePoint.
19. Adjust timelines of existing projects after approval from management if a new project is undertaken.

1. Planning, operational control, and management of School ERP System and SharePoint, including maintenance of database backups.
2. Training of end users.
3. Database management.
4. Troubleshoot issues in ERP and SharePoint in a timely manner.
5. Accurate record management.

1. Successful and flawless implementation of SharePoint and ERP Systems in the organization.
2. Planning, organizing, scheduling, and implementation of various tasks handled.
3. Know and apply the ERP standards, ERP policies, and ERP procedures within the school.

1. Leadership
2. Decision making
3. Interpersonal skills
4. Team management
5. Training
6. Analytical & Technical skills
7. Negotiation
8. Excellent knowledge of multiple programming languages and frameworks