Client Success Architect

4 weeks ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Join Our Team as a Client Success Architect – Drive Digital Transformation in Kuwait

Location: Kuwait City, Kuwait

Type: Full-time

About the Role:

Are you passionate about helping businesses thrive through digital solutions? We're looking for a Client Success Architect to join our Digital Solutions team at EEMC and lead the charge in ERP, automation, and workflow adoption across industries.

You'll work closely with clients in the public and private sectors, ensuring they maximize the value of our solutions—from implementation to long-term success. If you're a tech-savvy problem solver with a knack for B2B sales and a passion for customer satisfaction, this role is for you

What You'll Do:
  1. Lead digital transformation initiatives across sectors (education, healthcare, government, etc.).
  2. Analyze client needs and propose tailored ERP & automation solutions.
  3. Build and manage long-term client relationships for retention and expansion.
  4. Master product demos and guide seamless onboarding.
  5. Collaborate with technical & pre-sales teams to deliver outstanding results.
Who You Are:
  • Fluent in Arabic & English (written & spoken).
  • 2-5+ years in B2B consulting, ERP, or business solution implementation.
  • Strong background in IT & Business (degree in Business, IT, Finance, CS, or related fields).
  • Proactive, creative, and autonomous—a true problem solver with a "get it done" attitude.
  • Passion for software products and driving customer success.
  • Valid work permit for Kuwait (Kuwaiti nationals are a plus).
Nice-to-Haves:
  • Experience with CRM systems.
  • Sector-specific expertise (education, healthcare, government, etc.).
  • Strong analytical skills & additional languages.
Why You'll Love Working With Us:
  • Smart & friendly team in an open, no-micromanagement culture.
  • Real impact & autonomy—no outdated processes, just meaningful work.
  • High commissions for top performers.
  • Diverse scope—work with CRM, MRP, Accounting, Inventory, HR, Project Management, and more.
  • Continuous learning—expand your knowledge across industries.
  • Great perks—training budgets, team sports, snacks, and more
Ready to Make an Impact?

If you're excited about driving digital success and want to join a dynamic, fast-growing company, we'd love to hear from you

Apply now or share this opportunity with someone who'd be a great fit.

  • #Hiring #ClientSuccess #DigitalTransformation #ERP #KuwaitJobs #TechCareers
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