Country Manager

3 weeks ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

We are hiring a Country Manager to lead Hamleys Kuwait with full responsibility for operations, sales performance, team leadership, and customer experience.

You will oversee all commercial and operational aspects, drive revenue per square foot, grow profitability, and deliver magical in-store experiences aligned with Hamleys' DNA. This role offers full local leadership with direct connection to the regional team.

Key Responsibilities:

  • Lead business performance, sales growth, and customer experience in Kuwait
  • Manage daily operations, visual merchandising, and in-store activations
  • Optimize sales, margins, and operational costs using KPIs and data
  • Build and develop high-performing teams with strong brand culture
  • Ensure compliance, stock accuracy, and operational excellence
  • Act as Hamleys' brand ambassador and senior leader in Kuwait

Requirements:

  • Minimum 10 years' experience in retail or general management (5+ in leadership)
  • Proven experience leading large teams and high-volume stores
  • Strong commercial acumen and strategic mindset
  • Passion for creating immersive, family-focused retail experiences
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