HR Operations Manager

3 weeks ago

Kuwait City, Al Asimah Keeta Full time

We seek an experienced HR Operations Manager to drive HR policy development, SOP creation, process optimization, and team enablement. This role ensures standardized, well-implemented HR policies and processes support business goals and compliance.

HR Policy Enablement & Governance:
  1. Develop, implement, and maintain comprehensive HR operations policies and SOPs that align with business goals and compliance requirements.
  2. Ensure HR policies are consistently applied across all business units.
  3. Regularly review work with relevant department and update HR policies to reflect changes in employment laws and best practices.
  4. Design, document, and continuously improve HR processes to enhance efficiency and compliance.
  5. Collaborate with cross-functional teams to ensure HR processes are well-integrated and operationally sound.
  6. Establish clear workflows and guidelines for employee lifecycle processes, including onboarding, offboarding and internal mobility.
Quality Control & Employee Experience:
  1. Ensure the execution of HR policies to improve employee experience and operational efficiency.
  2. Provide training and communication on policy updates and process changes to HR teams and managers.
  3. Conduct periodic audits to verify adherence to HR policies and recommend corrective actions where needed.
  4. Implement a quality audit framework to regularly assess HR operations, identify gaps, and drive continuous improvements.
Requirements:
  1. Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree is a plus.
  2. 5+ years of experience in HR operations, policy management, or process governance within an international organization.
  3. Strong knowledge of HR policy frameworks, compliance, and global employment regulations.
  4. Experience in developing and implementing HR SOPs and process documentation.
  5. Proficiency in HR technology solutions and data-driven decision-making.
  6. Excellent communication and stakeholder management skills.
Highlights:
  1. Be a driver in creating HR policies in a rapidly growing global company.
  2. Influence decision-making by implementing scalable HR frameworks that will define future operations.
  3. Work with cross-functional teams across multiple geographies to develop global HR policies while ensuring local compliance.
  4. Gain hands-on experience navigating the complexities of international HR operations in a fast-scaling business.
  5. Drive a culture of continuous improvement and quality audits to enhance HR service delivery.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Information Services

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