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ZAIN1668 - Integration Analyst

1 month ago

Kuwait City, Al Asimah Zain Kuwait Full time
About The Role

The Integration Junior is responsible for supporting the integration Senior in integrating the new/updated system or solutions to the current available systems and ensuring the compatibility of such integration processes.

Responsibilities
  • Support the integration of available systems to achieve business requirements
  • Support evaluation of current systems/solutions to ensure that the departments' needs are met with the current availability
  • Support management of the integration roadmap with the integration senior and the department manager
  • Ensure regular communication with functional area managers to understand information requirements, as well as opportunities in system usage, data integrity, etc.
  • Support continuous improvement efforts in enhancing performance and providing increased functionality
  • Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
  • Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
  • Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities

What We Need From You

Skills
  • Ability to communicate, present and influence all levels of the organization
  • Excellent verbal and written communications skills
  • Proficiency in agile methodologies
  • Knowledgeable of digital integration systems within the telecom industry
  • Knowledge of support processes specific to the telecom industry
  • Advanced Microsoft Office toolkit (Excel, pptx)
  • Competency in SQL & Python preferred
  • Understanding of the software development process of carrier class software, including software lifecycle management, as well as automation and integration.
  • Understanding of public, hybrid and on-premises Cloud-based deployments; able to handle and contrast different/competing technologies and standards - containers, Kubernetes, Openstack, Mano/NFV, hypervisors is a plus
  • Strong digital and analytical skillset
  • Customer journey design experience
  • Good negotiation, interpersonal and customer care skills
  • Strong problem-solving skills and ability to identify and frame key issues

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
  • Resume/CV
  • Passport-size photograph
  • Highest Education Qualification
  • Copy of Civil ID/Passport
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