Sr. Installation Supervisor

3 weeks ago


Kuwait City, Al Asimah Alghanim Industries Full time

Job Summary

AV and Automation System - Supervises the installation, commissioning, maintenance, testing, troubleshooting, and repairing of switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality.

Job Responsibilities

  • Responsible for AV and Automation system project installation, programming, and commissioning.
  • Provide Level 1 (L1) support for AV and Automation systems.
  • Coordinate with Alghanim Support team to resolve issues.
  • Coordinate with customer IT team regarding support-related issues.
  • Assess capacity and availability of solutions as required.
  • Implement change requests in coordination with Alghanim support team.

Skills and Candidate Requirements

  • Ability to read and interpret AV system drawings and specifications.
  • Design and develop custom graphical user interfaces (GUI) on control system touch panels.
  • Create new program modules and interfaces.
  • Develop system integration programs for Crestron, Extron, AMX, QSC, and Biamp systems.
  • Familiarity with DSP design and configuration, such as Bosch, Biamp, and QSC.
  • Maintain a professional attitude and deliver excellent customer service.
  • Coordinate creation and integration of AV control system programs.
  • Install control programs and touch panel projects onsite and offsite.
  • Troubleshoot and debug AV systems remotely, preferably using CLI commands.
  • Complete training programs from manufacturers, industry associations, and the company as required.
  • Organize, maintain, and archive all job-related code, graphic touch panel layouts, and programs.
  • Perform other duties as assigned by management.
  • Excellent communication and written skills are essential for interacting with clients regarding GUI design, system functionality, troubleshooting, etc.
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