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Technician - Consumer Electronics - Al Mulla Electronics

1 month ago


Kuwait City, Al Asimah Al Mulla Group Full time

Responsibilities:

  1. Receive daily job cards and conduct repairs within the assigned TAT and repeat repair ratio limits.
  2. Maintain a professional demeanor, respect local culture, and uphold personal hygiene standards.
  3. Ensure maximum customer satisfaction through proper repair, effective communication, proactive actions, and empathy.
  4. Perform emergency corrective maintenance in the field, utilizing troubleshooting skills for a variety of tool models and peripheral equipment, during and outside working hours as per business demand.
  5. Identify and report potential quality issues to the supervisor and collaborate on finding solutions.
  6. Keep detailed logs and records of all maintenance activities.
  7. Ensure compliance with the Occupational Health and Safety Act.
  8. Report repairs performed, parts used, VOC results, and daily activities.
  9. Implement preventative and corrective measures to maintain a safe, clean, sanitary, healthy, and presentable work environment.
  10. Engage in self-development to enhance product knowledge and troubleshooting skills.

Educational Qualification:

  • Diploma in Mechanical or Electronics Engineering.

Experience:

  • 5-7 years of experience in service within the consumer electronics industry.

Skills:

  • Product knowledge in home appliances and electronics.
  • Communication skills (English and Arabic preferred).
  • Driving license is a plus.
  • Proficiency in PC and CRM system usage and data entry.

Job Remarks:

  • Preferred languages: Arabic, English, Hindi.
  • Shift timings: One shift from 8:00 am to 4:00 pm.
Seniority Level
  • Entry level
Employment Type
  • Full-time
Job Function
  • Other
Industries
  • Retail Appliances, Electrical, and Electronic Equipment

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