Senior Specialist, Innovative Product Development

VAC9503 - Senior Specialist, Innovative Product Development

Field: Strategic & Innovative Business Projects

Contract Type: Full Time - Permanent

Location: Kuwait - Kuwait City

Closing date: 21-Nov-2024

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role:

To lead the development, pricing, and promotion strategies of innovative products, ensuring alignment with market demands and the company's strategic objectives. The role focuses on managing the entire product lifecycle, from concept through launch and optimization, driving customer engagement, business growth, and competitiveness.

Key Responsibilities:

• Lead the design, development, and execution of innovative product solutions.
• Manage product roadmaps and align with the overall strategic business direction.
• Ensure collaboration with cross-functional teams to bring new products from concept to market.
• Conduct market analysis to identify trends, customer needs, and competitive gaps.
• Assess and evaluate new product opportunities, emerging technologies, and customer value management (CVM) strategies.
• Develop pricing strategies that maximize product profitability while staying competitive.
• Lead product launch activities, including promotion strategies and go-to-market planning.
• Oversee product lifecycle management, including customer engagement and retention through CVM initiatives.
• Oversee the product development process, ensuring timelines, budgets, and goals are met.
• Coordinate with internal stakeholders and external partners to ensure product success.
• Monitor product performance post-launch and implement strategies to optimize product features, pricing, and customer engagement.

Qualifications:

• Bachelor's degree in Product Development, Marketing, Business, or related fields.

Job Specific Technical Skills:

• 3-4+ years of experience in product development, pricing strategy, and lifecycle management, with a strong focus on innovation and customer value management.
• At least 3 years of marketing and product experience.
• 1+ year supervisory and coaching experience required but not mandatory.
• Excellent communication and interpersonal skills.
• Strong project management, pricing strategy, CVM, and product lifecycle management skills.
• Strong leadership and comfortable around higher management.
• Strong project management and organisational skills.
• Analytical & Insight skills.
• Experience creating presentations/reports and presenting to top management.
• Innovative and creative thinker.
• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
• Fluent verbal and written communication in English. Arabic is a must.
• Familiarity with product lifecycle management tools, pricing models, data analysis, and emerging technologies.
• Strong analytical skills & project management skills.
• Sales skill preferable.
• Knowledge of the GSM, LTE & emerging mobile services and products and overall knowledge of Product Life Cycles.
• Presentation skills.
• Communication skills.
• MS Office.
• Demonstrated acumen in understanding the industry and its trends.
• Knowledge of telecommunications products and services.
• Good technical knowledge in systems used by telecom.

Note: you will be required to attach the following:

• Resume / CV