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Head of Department – Supply Chain Management

4 weeks ago

Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Responsibilities

1- Strategic Operations Management:

  • Develop and implement operational strategies that support business growth.
  • Ensure alignment of logistics, warehousing, and delivery operations with business objectives and market demand.
  • Collaborate with the brand Principal and logistics companies to optimize supply chain processes, inventory planning, and fulfillment strategies.

2- Logistics & Supply Chain Management:

  • Oversee and optimize inbound and outbound logistics, ensuring timely stock availability and cost-effective transportation.
  • Process various types of orders (Regular, Direct, Donation, Resale, Employee sales) manually and through ERP and WHM systems.
  • Maintain and update orders, including suffix changes, model substitutions, re-pricing, and re-timing.
  • Manage supplier relationships, negotiate contracts, and coordinate with international and local vendors to streamline imports and distribution.

3- Warehouse & Inventory Management:

  • Lead warehouse operations to ensure accurate inventory management, optimal space utilization, and compliance with safety standards.
  • Drive automation and digitalization initiatives to improve inventory tracking and warehouse efficiency.
  • Analyze sell-in and sell-out forecasting trends to align future warehouse sizing requirements.

4- Operational Excellence:

  • Identify inefficiencies in logistics, warehousing, and delivery operations, implementing Lean methodologies for continuous improvement.
  • Continuous process improvement aiming to decrease costs, exceed customer expectation, meet KPIs and increase profitability
  • Identify potential risks in operations and implement mitigation strategies.
  • Manage customer escalations, ensuring timely resolution and long-term solutions to recurring issues.

5- Delivery & Fulfillment:

  • Supervise delivery teams to ensure timely and accurate customer order fulfillment
  • Optimize delivery schedules, fleet management, and routing to reduce costs while maintaining high service quality.

6- Team Leadership & Development:

  • Lead, mentor, and develop warehouse, logistics, distribution & installation (D & I) and delivery teams to ensure high performance and engagement.

Educational Qualification

  • Education Degree: Bachelor
  • Major: BSc in Industrial Engineering or equivalent degree.

Experience

  • Years of Experience: 10 - 20 Years
  • Field of Experience : Preferably in retail, consumer electronics, or FMCG with a strong focus on warehousing, logistics, and delivery & installation.

Skills

  • Strong understanding of supply chain, logistics, and warehouse management.
  • Proficiency in inventory management systems and ERP software.
  • Knowledge of last-mile delivery solutions and customer fulfillment best practices.
  • Supply Chain Management, Lean Six Sigma, or relevant operational excellence certification is a plus

Job Remarks

  • Preferred Language: Arabic, English
  • Job Country : Kuwait
  • Duty Shift / Timings : One Shift / 8:00 am - 4:00 pm
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