Sales Associate
2 weeks ago
Job Summary
To assist customers by enhancing and promoting sales of products and services (Retail Furniture, Home Furnishing, Accessories) in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfill customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs, and accessories.
Job Responsibilities
Sales- Promotes products and services to customers.
- Maximizes sales transactions to achieve and exceed sales targets.
- Strives to achieve pre-set sales targets in cash, credit, warranties, and accessories.
- Seeks to improve and enhance his/her level of product knowledge.
- Ensures sales opportunities are constantly converted to sales transactions.
- Creates sales invoices and masters BO & POS applications.
- Demonstrates presentable appearance and a pleasant smile.
- Provides high level of service to all customers.
- Maintains awareness of customer needs.
- Interacts with customers in a friendly and honest manner.
- Demonstrates high level of product knowledge.
- Recommends and encourages customers for best products and services based on their needs.
- Expedites sales process in an effective and efficient manner.
- Explains D&I and return and exchange policies to customers.
- Avoids harsh arguments and conflicts with customers.
- Maintains awareness of all in-store promotions, discounts, credit, coupons, etc.
- Keeps all company information, including sales figures, strictly confidential.
- Follows all company safety and security procedures.
- Conducts regular stock checks and liaises with stock control.
- Reports and processes damaged display items to Showroom Manager.
- Ensures all products are displayed as instructed/planograms.
- Ensures all products in specified areas are accurately priced.
- Maintains sales area accessible for customers, clean, and tidy.
- Conducts price changes as instructed by showroom management.
- Masters computer applications (Outlook, SAP, POS & BO).
Candidate Requirements
- 1 - 2 years of Sales experience in Retail Furniture, Home Furnishing, accessories, or Retail Sales background.
- Good English language skills.
- Good communication skills.
- Ability to work in a team.
Education:
Diploma/Bachelor's Degree
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