Service Delivery Technical Manager

Would you like the opportunity to work in a dynamic role responsible for business growth?

Do you love leading and motivating others to achieve a goal?

Join our team

Our oilfield technology and services help you operate efficiently and predictably, ensuring that projects are executed right the first time and assets consistently perform at peak productivity. Our portfolio is enriched by digitalization, artificial intelligence and automation capabilities that enable remote operations, reduce risk, and drive decarbonization efforts.

Partner with the best

As a Regional Service Delivery Technical Manager, you will lead multidisciplinary teams within the region to focus on job planning, execution, technical support, and reliability engineering while delivering customer needs to the highest Baker Hughes standards.

As a Service Delivery Technical Manager, you will be responsible for:

• Ensuring readiness for all jobs/activities
• Leading drilling services related technical and product line quality support during tender and execution
• Managing incident management process reporting, Root Cause Analysis, corrective actions, lessons learned, and customer incident communication plan
• Leading and controlling drilling services product line performance improvement plans
• Monitoring Service Delivery KPI to evaluate effectiveness of operational activity
• Assigning technical job planning and support resources for job plan, technical support, and incident management
• Leading and supporting new technology deployment
• Conducting Project Readiness Assessment
• Participating in business performance reviews and customer Service Quality Meetings

Fuel your passion

To be successful in this role you will:

• Have a bachelor's degree from an accredited university or college.
• Have a minimum of 7 additional years of experience in Drilling Services Technical Role.
• Have Application Engineering or Reliability Engineering previous experience
• Have strong oral and written communication skills.
• Have strong interpersonal and leadership skills.
• Demonstrate ability to analyze and resolve problems.
• Demonstrate ability to lead programs/projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.