Esm Systems Engineer Iii

1 month ago


Kuwait Vectrus Full time
Overview

The Active Directory ESM Systems Engineer III provides engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all Enterprise infrastructure systems. Resolves and appropriately completes assigned cases and change requests and acts as an escalation of support issues. The core infrastructure technology duties include Enterprise Microsoft Active Directory, SCCM, WSUS, SQL, ADFS, MIM/FIM, DNS, OCSP, and PKI system security and policy configuration, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position will mentor Systems Engineers and Administrators and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA

You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.

Responsibilities

+ Produce Enterprise-level support for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams. Own Root Cause Analysis and Problem Management for corporate Identity Management environment. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application or system problems.

+ Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.

+ Coordinate and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT.

+ Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.

+ Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.

+ Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure

+ Experience with a customer service oriented company

+ Excellent organizational, interpersonal, written, and verbal communication skills

+ Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.

Qualifications

+ Minimum Qualifications

+ Education:

+ Bachelors Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.

+ One-year related experience can be substituted for one year of education if the degree is required.

+ One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.

+ Experience:

+ Minimum of 5 years' of experience in administrative, technical work, which demonstrated the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management information systems.

+ Platforms including a combination of the following: Microsoft Active Directory, SCCM, WSUS, SQL, MIM/FIM, ADFS, DNS, & PKI in a Wide Area Network.

+ Certifications:

+ This position requires candidates to adhere to DoD 8570.01-M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:

+ IAT Level:

+ IAT III

+ Baseline:

+ CASP, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH

+ CE:

+ MCSA: Microsoft Certified Solutions Associate: Cloud Platform

+ MCSA: Microsoft Certified Solutions Associate: Windows 10

+ MCSA: Microsoft Certified Solutions Associate: Windows Server 2012

+ MCSA: Microsoft Certified Solutions Associate: Windows Server 2016

+ MCSE: Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure

+ MCSE: Microsoft Certified Solutions Expert: Data Management and Analytics

+ MCSE: Microsoft Certified Solutions Expert: Productivity

+ Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Solutions Architect Expert

+ Microsoft Certified: Azure Database Administrator Associate

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origi n, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.


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